PRIMO

30M

+

Member Served

90K

+

Merchants

5.9B

+

Point Generated

4.9M

+

Monthly Engagement

270K

+

Coupon Redeemed

Omnichannel Solution

Consistent Experience at Every Touchpoint Centralized Administration Control

PRIMO is an end-to-end platform that offers modules to modern-day marketer that enable them to deliver personalized communications, offer privileges, as well as engage customer in exciting and interactive ways based on customers’ responses and behaviors across channels.
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OUR MODULE

Engage customers. Boost growth.

Loyalty Management

Create a well-suited loyalty program for your company, which corresponds to your brand architecture and loyalty strategy

Campaign & Engagement

Tailor marketing campaigns for selected segments to reward or drive the desired behaviors

Partnership Solution

Complete customers' offline experience with merchants tools for merchants, tenants, and mom-and-pop shops

Customer Touchpoint

LINE? App? Website? SMS? Email? Deliver a seamless experience of loyalty program, online and offline, with ready-to-use templates

HOW PRIMO BENEFITS YOUR BRAND

Improve customer retention. Reward them for their loyalty.
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Data Collection

Collecting customer data safely
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Behavior & Interest Tracking

Track customer purchasing behavior using the brand's offline and online platforms
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Report & Dashboard

Report results to understand the overview and customer behavior for further analysis and development
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Customer Segmentation

Group your customers to create a personalized experience
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Build Loyalty

Encourage purchasing by collecting points system and attractive promotions to encourage customer loyalty

TOP FEATURES

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Point and rewards

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Customizable reward tiers

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Across all brands tracking membership status

ENRICH THE ECOSYSTEM WITH

ADVANCED MODULES

Mission Campaign

Mission Campaign

Mission campaign is designed to influence customers to perform desirable actions with brands. Purchase and activity base factors could be set as a condition of each mission. Relevant outcomes can be rewarded once the mission is accomplished.
Merchant Tool

Merchant Tool

Businesses that sell products through distributors can use the "Merchant Tool" for customer engagement through the distributor, such as giving points or redeeming coupons, giving premium products, and allowing marketers to collect customer information. 

DESIGNED TO KEEP CUSTOMER ENGAGE WITH LOVE 

Impress customer with the advanced technology
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Flexible rewards and activities
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Real-time customer data sync
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User-friendly and easy to use
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Demo 04
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Demo 05
INDUSTRIES

FMCG

FMCGs (Fast-Moving Consumer Goods) industry is characterized by the goods are high consumer demand, purchased frequently, low cost such as milk, soft drinks, vegetables, and baked goods. Customers also have a high turnover when they're on the shelf at the store. So, there is a lot of promotion in the market. If a brand wants to please customers and make a difference. Must be able to build a customer base that is loyal to the brand.
FMCG Primo
INDUSTRIES

RETAIL

The retail industry is the activity of selling products and services directly to end-users. There are many types of retail sales and stores, such as grocery, department stores including to vending machines, door-to-door sales, and even online sale channels. This business type has high competition and encounters customer’s various need. To survive, the brands must keep their customers satisfied and happy.
RETAIL
INDUSTRIES

FINANCE

The finance industry is an industry of firms and institutions that provide financial services to commercial and retail customers. This industry comprises a broad range of industries including to banks, investment companies, insurance companies, and real estate firms.
INDUSTRIES

OUR 

HAPPY

CLIENTS

They say about us.

“PRIMO was awarded to be a CRM partner. The main reason that PRIMO was chosen are Strong track record of retail industry at The 1 and Siam Piwat, Advice and suggestion on CRM strategy during selection process and, most importantly, Technology superiority.”

PRIMO

Ornicha S.

PP GROUP

"PRIMO responds to the needs of being a multi-brand, and PRIMO's experience gives it confidence and makes it an important tech partner, including having advice and after-service that helps reduce concerns about problems that may arise."

PRIMO

Apiwitsh S.

Rich Sport PCL

“PRIMO puts BBL in the position where BBL becomes confident to explore new features and to expand the scope of service with PRIMO. As a consequence, PRIMO is entrusted to apply Privilege Management solution”

PRIMO

Name

Bangkok Bank PCL

OUR 

CLIENTS

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