Consistent Experience at Every Touchpoint Centralized Administration Control
PRIMO is an end-to-end platform that offers modules to modern-day marketer that enable them to deliver personalized communications, offer privileges, as well as engage customer in exciting and interactive ways based on customers’ responses and behaviors across channels.
Mission campaign is designed to influence customers to perform desirable actions with brands. Purchase and activity base factors could be set as a condition of each mission. Relevant outcomes can be rewarded once the mission is accomplished.
Merchant Tool
Businesses that sell products through distributors can use the "Merchant Tool" for customer engagement through the distributor, such as giving points or redeeming coupons, giving premium products, and allowing marketers to collect customer information.
FMCGs (Fast-Moving Consumer Goods) industry is characterized by the goods are high consumer demand, purchased frequently, low cost such as milk, soft drinks, vegetables, and baked goods. Customers also have a high turnover when they're on the shelf at the store. So, there is a lot of promotion in the market. If a brand wants to please customers and make a difference. Must be able to build a customer base that is loyal to the brand.
The retail industry is the activity of selling products and services directly to end-users. There are many types of retail sales and stores, such as grocery, department stores including to vending machines, door-to-door sales, and even online sale channels. This business type has high competition and encounters customer’s various need. To survive, the brands must keep their customers satisfied and happy.
The finance industry is an industry of firms and institutions that provide financial services to commercial and retail customers. This industry comprises a broad range of industries including to banks, investment companies, insurance companies, and real estate firms.
“PRIMO was awarded to be a CRM partner. The main reason that PRIMO was chosen are Strong track record of retail industry at The 1 and Siam Piwat, Advice and suggestion on CRM strategy during selection process and, most importantly, Technology superiority.”
Ornicha S.
PP GROUP
"PRIMO responds to the needs of being a multi-brand, and PRIMO's experience gives it confidence and makes it an important tech partner, including having advice and after-service that helps reduce concerns about problems that may arise."
Apiwitsh S.
Rich Sport PCL
“PRIMO puts BBL in the position where BBL becomes confident to explore new features and to expand the scope of service with PRIMO. As a consequence, PRIMO is entrusted to apply Privilege Management solution”