Account Executive (Account Manager)

• Maintain and develop relationships with existing clients as a trusted expert in data-driven marketing
• Analyze membership performance, key metrics movement, and campaign performance of each client
• Maintain and develop relationship with 3rd party vendors and partners. Purchase e-coupon/privilege from partner merchants according to budget provided and/or agreed with customers
• Process purchase order of privileges and manage privilege stock
• Prepare and develop regular reports including membership activeness and campaign performance
• Recommend marketing actions and marketing campaigns using both company’s platform capabilities and external partners’ capabilities
• Coordinate with Project Management Team and Product Development Team

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• Bachelor’s degree with 1-2 years of experience in field in client-facing role including client service or client success management
• Experience in building relationships with clients, vendors, and partners especially marketing team of large enterprises
• Experience in B2B software company, Marketing Technology, or Software-as-a-service (SaaS) preferred
• Outstanding written and verbal communication skills
• Excellent proficiency in MS applications (Word, PowerPoint, and Excel)
• Strong problem-solving, cross-functional collaboration, presentation, and analytical skills
• A consultancy mindset with the ability to anticipate needs and empathize clients
• Self-initiated and strong service mind

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